Novotel London Excel

7 Western Gateway, London, United Kingdom, E16 1AAshow map
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Highlights
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252of 1,142 hotels in London
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Overview

Novotel London Excel is situated in Newham district. It has 257 rooms on 9 floors.

Location

Located in a shopping area, the venue is a 15-minute walk from Emirates Aviation Experience plus Royal Observatory Greenwich is also nearby. It is within 3 km of Canary Wharf. ISKCON Bhaktivedanta Manor is within walking distance of this pet-friendly accommodation.

There's also the convenience of a cable car station nearby to go explore the surrounding area.

Rooms

A seating area, a laptop and a writing desk are offered in every guestroom. It boasts a view of the city. Dishwasher and coffee/tea making facilities are provided and hair dryers, guest toiletries and bath robes are included too.

Eat & Drink

Guests can have breakfast in the café every morning. UPPER DECK restaurant serves simple food of local cuisine. Also, the hotel features the lobby bar.

You can start your day with a full english breakfast, which costs GBP 15.95 per person per day. 

Leisure

A patio, a shared lounge and a bar as well as a Turkish steam bath, a steam room and a Jacuzzi are also available here. There is a fitness centre on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site at GBP 16 per day.

The personnel at the hotel speaks English, French, Spanish, Italian, Hungarian, Polish.

Number of floors:   9.  Number of rooms:   257.

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Facilities
Wi-Fi
Parking

GBP 16 per day

Luggage storage
24-hour services

24-hour check-in

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Restaurant buffet

Cafe

Coffee shop

Fitness/ Gym

Fitness studio

Spa and relaxation

Jacuzzi

Turkish bath

Spa centre

Laundry

Self-service laundry

Sports & Fitness

  • Fitness centre
  • Fitness studio

Services

  • 24-hour room service
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Newspaper service
  • Bell staff/Porter

Dining

  • Paid breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area
  • Coffee/Tea in lobby
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • Children's play area
  • Kids club

Spa & Leisure

  • Public terrace/Patio
  • Garden area
  • Television in lobby
  • Spa centre
  • Sauna
  • Turkish bath
  • Jacuzzi

Room features

  • In-room air conditioning
  • Central heating
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Terrace
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid films
  • Direct dial telephone
  • Radio

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 3 yearsExtra bedAll children4 - 16 yearsExtra bedThere are no extra beds provided in a room. 
PetsPets are allowed on request.
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Rooms and availability

Premium Double Room
  • Bed options:
    1 Queen-size bed
  • Max occupancy:
    2 persons
room details
Double Room
  • Bed options:
    • 2 Single beds or 1 Double bed
    • 1 Double bed and 1 Single bed
    • 2 Single beds
room details
Queen Room Mobility accessible
  • Bed options:
    • 1 Queen-size bed
    • Bed assigned on arrival
  • Max occupancy:
    2 persons
room details
King Suite
  • Bed options:
    1 King-size bed
room details
Superior Double Room
  • Bed options:
    • 1 Queen-size bed
    • Bed assigned on arrival
  • Max occupancy:
    10 persons
room details
Superior Quadruple Room
  • Bed options:
    Sleeping arrangements for 4 persons
  • Max occupancy:
    2 persons
room details
Executive Queen Room
  • Bed options:
    • 1 Queen-size bed
    • Bed assigned on arrival
  • Max occupancy:
    2 persons
room details
Standard Suite
  • Max occupancy:
    2 persons
room details
Show 5 more room typesLess
Location
  • Nearby
  • Restaurants
  • City landmarks
ExCeL Exhibition CentreExCeL Exhibition Centre100 m
ExCeL LondonExCeL London450 mOne Western Gateway (Royal Victoria Dock)
Royal Victoria Dock and BridgeRoyal Victoria Dock and Bridge200 m LondonEngland
The Dockers SculptureThe Dockers Sculpture390 mRoyal Victoria Dock
The CrystalThe Crystal510 mThe Crystal 1 Siemens Brothers Way Royal Victoria Docks
The Upper Deck Restaurant & Bar at the Novotel London ExCeLThe Upper Deck Restaurant & Bar at the Novotel London ExCeL70 m7 Western Gateway Royal Victoria Dock
China PalaceChina Palace100 mK Warehouse 2 Western Gateway Unit R1 Warehouse
Zero Sette RestaurantZero Sette Restaurant130 mK Warehouse 2 Western Gateway Unit R3
Bagel factoryBagel factory100 mExcel Exhibition Crntre
Bollywood GrillBollywood Grill130 mK Warehouse 2 Western Gateway Royal Victoria Dock
Tapa TapaTapa Tapa170 mWestern Gateway Royal Victoria Docks
La Barrique Wine Bar & RestaurantLa Barrique Wine Bar & Restaurant180 mWarehouse K Western Gateway
MarinaMarina160 mUnit 4A
Top 1 Forever RestaurantTop 1 Forever Restaurant230 m17 Western Gateway Excel Marina
Al MasarAl Masar210 m8 Western Gateway
show map
Getting around
Airports
London City (LCY)1.9 km
London Heathrow (LHR)33.3 km
Train
Woolwich Arsenal3.7 km
Blackheath station4.8 km
Underground
Canning Town1.3 km
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Need a shuttle?
You can book a shuttle, once your reservation is complete.
Reviews
8.0
Greatbased on 533 reviews
  • 9.0
    Perfect

    The hotel was not far from a tube station. Very easy to get to Thames Barrier Park.

  • 10.0
    Perfect

    Beautiful spacious and clean room, good beds. Right next to the DLR station custom house for Excel. Short walk (5 minutes) to the Emirates cable car. Bathroom was also beautiful and for London standards very spacious. Nice breakfast. The evening meal at the restaurant and the stone oven pizzas they deliver to the room also looked delicious. Staff was friendly and helpful. Have to go to London again this year and will definitely stay here again.

    From London Heathrow it's quite long before you get there. From London City you're there very quickly. Please note: from December 2018 the Elisabeth line will run and then you are within 45 minutes of Heathrow at the hotel.

  • 9.6
    Perfect

    very helpful staff, nice location and reasonable as long as booked through 3rd party

  • 7.8
    Very good

    Good service, clean rooms, great breakfast, bar open late, very soft duvet and comfortable beds!

  • 9.6
    Perfect

    A spacious and comfortable room with excellent facilities. Flexible arrangements during the London Marathon. Sufficient staff at Reception to avoid unnecessary queueing.

  • 8.8
    Great

    staff very nice, very fancy hotel, had a cool ice machine outside room which was very useful. bathrooms were vey classy. very close to o2 arena which a helpful. very easily accessible from tube

    could have had a dvd player in room or just normal TV channels

  • 8.2
    Great

    Great location opposite Excel and near the dlr station; very comfortable bed; well-equipped room; excellent shower and bath; friendly, helpful staff.

    When I opened the window there was quite a lot of noise outside (including from the planes going to City Airport). Breakfast was expensive so I didn't have it. I'd have preferred a pool to a gym/sauna.

  • 8.8
    Great

    It was a great location for the Excel and very comfortable with good facilities in both the room and the hotel as a whole.

  • 9.2
    Perfect

    The hotel is new and has good rooms and generally impressive standards. Breakfast was excellent. Location is good in that the redeveloped dock area is attractive, and very convenient for the O2.

    Not good for convenience to the West End. Broadband / films is expensive at £19.50.

  • 10.0
    Perfect

    The staff were very pleasant and helpful. Our room was very clean and had both a shower and a bath. The hotel was very convenient as we were attending and event at Excel.

    We thought that the breakfast at nearly £16.00 for a continental breakfast and nearly £19.00 for a cooked breakfast was very overpriced.

  • 5.4
    Guest rating

    The hotel was convientley situated, it was very clean,, pleasant stay.

    I have to say that I thought we had booked a superior room but did not look or feel like one. I have paid less for a much superior room. The food at breakfast was good but the evening buffet was a let down, the food was lukewarm as it was only kept uinder heated lights, has better in a all inclusive package hotel, so this was very disappointing, would I eat there again, no way.

  • 9.2
    Perfect

    It was very quiet at night so we had an excellent sleep.

    Our room faced into the centre of the complex so it was a bit dark with an uninteresting view. Some rooms overlooked the docked and enjoyed the sunshine.

  • 6.2
    Nice

    In general it is the best one in the 3 hotels within walking distance to the Excel Dockland.

    House keeping is lazy and not professional. The first day I felt my cosmetic was touched and cream was all over the tube, the other day as we left from the room at 13:00 not in the morning, there was no house keeping at all for that day.

  • 8.8
    Great

    chose hotel for closeness to o2 arena as going to peter kay .Staff very helpful when giving directions to get to hotel from kings cross station when i phoned before arrival and also how to get to o2 from hotel . ...very easy to get to o2. Front desk staff very polite , friendly and helpful. Good breakfast choice in comfortable surroundings. Would recommend for visit to o2.Hotel very good at accommodating special dietary needs.

  • 8.8
    Great

    The peacfulness of the location

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FAQ
Does the property offer facilities for business travelers?
Yes, the business facilities include a business center and a conference centre.
What is the earliest and the latest I can check-in?
You can check in from 14:00.
What is the earliest and the latest I can check-out?
You can check out till 12:00.
Are threre any cleaning services provided?
Yes, the hotel offers dry cleaning service and ironing.
What are the on-site dining options?
There is UPPER DECK restaurant that offers international meals.
Can I have dinner or supper nearby?
Yes, you can have a meal at Leith's, Eeshi's Kitchen and Tapa Tapa located about 150 metres away.
What room types are available here?
The hotel provides such room types as a deluxe room and a standard room.
Is there any public transport in vicinity?
Yes, there is Canning Town tube station within 950 metres of the hotel.
Highlights
TripAdvisor Traveler Rating
read all 2839 verified reviews
TripAdvisor Traveler Rating
252of 1,142 hotels in London
Hotel Awards

According to guest reviews, the hotel has been rated as 

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 3 yearsExtra bedAll children4 - 16 yearsExtra bedThere are no extra beds provided in a room. 
PetsPets are allowed on request.
+ More- Less
Getting around
Airports
London City (LCY)1.9 km
London Heathrow (LHR)33.3 km
Train
Woolwich Arsenal3.7 km
Blackheath station4.8 km
Underground
Canning Town1.3 km
+ More- Less
Need a shuttle?
You can book a shuttle, once your reservation is complete.
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
Tip: Consider options with free cancellation to stay flexible in light of the ongoing outbreak of COVID-19.